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Desktop Administrator

Desktop Administrator

Job ID 
Permanent Full-Time
Advert Closing Date 

More information about this job


Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia, Africa and Australia.

To learn more, visit us at



We are looking for the following professional
to join our Budapest Office:





  • Responsible for providing end user  technical support
  • Responsible for providing desktop setup of the users
  • Responsible for providing basic telephony support
  • Provides general system administration support (Diagnosis, optimization, documentation,security) for the desktop  infrastructure including PCs, Thin Clients, Notebooks  and Windows terminal servers
  • Make backups and restoration of system files, file systems, directories
  • Monitor servers for efficiency and utilization
  • Responsible for the basic administration of Active Directory (logins, passwords, user groups etc)
  • Tracks all software licenses used in the call center and control that all computers are using legal copies of software
  • Work with external suppliers and contractors


  • Degree in Computer Science or IT related field preferred
  • Strong Problem Solving and Analytic skills
  • Good understanding of Microsoft Windows server and desktop operating systems (Windows7, Windows8.x , Windows10, Windows2008(R2), Windows2012(R2))
  • Good understanding of Microsoft Active Directory and associated technlogies
  • Experience of troubleshooting Windows operating systems
  • Basic understanding of virtual technologies, preferably Vmware ESX 6.0 or higher
  • Good problem-solving skills with ability to logically assess and decompose a problem
  • Good communication skills, ability to listen, understand and present clear solutions to problems at a level appropriate to the customer’s knowledge and experience
  • Understanding of task prioritization management
  • Client focus attitude
  • Strong Verbal and Written Communication Skills in English


  • Previous experience in end user support
  • Any Microsoft certification

We offer:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • Various  company and team building activities, events, parties

If you are interested in the opportunity, apply here or send you CV to