Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.
To learn more, visit us at www.sykes.com
We are looking for the following professional
to join our Budapest Call Center:
GERMAN SPEAKING CUSTOMER SUPPORT REPRESENTATIVE
Customer Support Representatives provide professional support to the customers via phone and e-mail.
• Receiving and handling incoming phone calls and e-mails
• Providing information and answering queries about the products
• Giving support to customers in general related questions
• Giving guidance and solving problems
• Providing a positive experience for customers
• Being proactive in identifying deeper drivers of customer needs
• Recording all customer interactions via the client's tools
• Ensuring all support calls and emails are answered and resolved and logged appropriately
• Prioritising work load and meet contractual deadlines
We offer you:
FRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY!
If you want to join a team of committed professionals please send your CV to firstname.lastname@example.org or apply on this site.
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Watch our video: SYKES- Who we are