SYKES

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End-to-End support technician (Slovak+Hungarian speaker)

End-to-End support technician (Slovak+Hungarian speaker)

Job ID 
2017-60914
City 
Budapest
Country 
Hungary
Type 
Permanent Full-Time
Advert Closing Date 
..

More information about this job

Overview

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

To learn more, visit us at www.sykes.com.

 

 

We are looking for the following professional 
to join our Budapest Call Center:

 

Slovak speaking CUSTOMER SERVICE TECHNIAN

who will

 

Give PC and Laptop Software and Hardware support via Phone, e-mail to end users and companies.

 

Tasks:

  • Answering incoming phone calls and e-mails
  • Identify problem and offer the appropriate solution
  • Document Troubleshooting in CRM system
  • Make caller as satisfied as possible
  • Learn new solutions, procedures to be up to date and able to deliver the best solutions. 

Requirements:

  • Fluent in , advantege if you're are fluent in
  • Conversational English language knowledge
  • Advanced level knowledge of MS Office applications
  • Excellent communication skills
  • Excellent problem solving skills
  • Willingness to help people via phone
  • Good organizational skills

We offer you:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • Help to arrange work related documents
  • Paid training from the 1st training day
  • Production bonus based on your productivity
  • Career development opportunities
  • Hungarian language course
  • Office located in the city centre
  • In-House doctor
  • Casual dress code
  • Various company and team building activities, events, parties

 

FRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY!

 

If you want to join a team of committed professionals please apply here or send your CV to karrier@sykes.com!

 

Check out our facebook page SYKES Hungary 

 

Watch our video: SYKES- Who we are