SYKES

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Bulgarian Speaking Customer Support Representative

Bulgarian Speaking Customer Support Representative

Job ID 
2018-63596
City 
Budapest
Country 
Hungary
Type 
Permanent Full-Time
Advert Closing Date 
..

More information about this job

Overview

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

To learn more, visit us at www.sykes.com.

We are looking for the following professional
to join our Budapest Office:

 

BULGARIAN speaking Customer Support Representative

 

 

Customer Support Representatives provide a professional front office service function for our major client’s –PANASONIC’s - project in line with the contractual agreements.

 

Tasks:

  • Providing professional customer support for Panasonic’s premium products
  • Answering incoming phone calls and e-mails
  • Providing technical support
  • Giving guidance and solving problems
  • Communicate effectively with the customers
  • Preparing reports and being responsible for administrative tasks

Requirements:

  • Fluent in BULGARIAN, enjoy speaking and helping people
  • Conversational English language knowledge
  • Knowledge of MS Office applications
  • Good communication skills
  • Excellent problem solving skills
  • Experience in administration

We offer you:

  • Competitive salary and cafeteria benefit system, quarterly bonus
  • Friendly, multicultural work environment, supportive colleagues
  • Help to arrange work related documents
  • Relocation support
  • Extensive paid training and research area equipped with technical devices
  • Team breakfast monthly
  • Company and team building activities, events, monthly „Best Agent” award with various gifts
  • Career development opportunities
  • In-House doctor
  • Casual dress code
  • Hands-on technical experience with the Panasonic products

 

FRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY!

 

If you want to join a team of committed professionals please send your CV to karrier@sykes.com or apply on this site.

 

Check out our facebook page SYKES Hungary 

 

Watch our video: SYKES- Who we are