SYKES

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Reporting Specialist

Reporting Specialist

Job ID 
2018-63866
City 
Budapest
Country 
Hungary
Type 
Permanent Full-Time
Advert Closing Date 
..

More information about this job

Overview

SYKES Budapest was founded in 1999 as the first call center in the Central-Eastern European region. The operation started with just a few employees but through hard work and dedication, SYKES Budapest has grown to have a significantly larger and stronger team. We serve our clients in the fields of IT, telecommunication and multimedia by providing multi-channel customer support in over 25+ different languages.

 

We are looking for the following professional 
to join us as a

 

REPORTING SPECIALIST

 

  • Reporting Specialist analyze data using social media sources, incoming customer enquiries, and provides summary, trend and key insights reporting to client
  • You will have a lot of work in Excel, creating ad hoc reports, communicate with the client, cooperate with the stakeholders
  • Based on trends and results suggest improvements, provide feedback and highlight the point of development.

We need you, if you are:

  • An Excel Wizard; analyzing and manipulating data, has daily usage experience, use the functions easily and effectively (filtering, sorting, charts, logical and mathematical functions, interactive analysis)
  • Good English speaker, enjoy working in a multicultural environment
  • Interested in Social Media research and online communities
  • In possession of excellent communication skills with strong comprehension skills and thorough attention to details
  • Enjoying work in an enthusiastic small team
  • Experienced in finance field but looking for new challenges, has previous experience in similar role or Master Data is an advantage

We offer you:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • On the job training
  • Career development opportunities
  • In-House doctor
  • Various company and team building activities, events, parties

Check out our Facebook page and our official website too.

If you want to join a team of committed professionals please send us your CV to karrier@sykes.com.