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@Home Harman Sound & Audio Customer Support, based in the Netherlands

@Home Harman Sound & Audio Customer Support, based in the Netherlands

Job ID 
Regular Full-Time
Advert Closing Date 

More information about this job


SYKES is hiring @Home Harman Sound & Audio Customer Support, based in the Netherlands


Dutch Audio enthusiasts sought!!

  • Are you passionate about music?
  • Do you like talking sound and bass?
  • Do you enjoy helping people get the best out of their listening experience and want to learn about the latest trends in this technology?
  • Do you have a high level of accuracy and strong communication skills?
  • Do you have excellent troubleshooting skills and basic knowledge about WIFI, Bluetooth and home network?

Then you are the person we are looking for! ��

We are now recruiting professionals to join our popular new projects for one of the world’s market leaders in sound and sound products. You will receive full training to become a seasoned professional and will become part of our specialist support team.


We are offering:

  • Work from home
  • Attractive package of benefits
  • Full training to become a seasoned sound professional
  • Harman Academy Accreditation
  • Flexible shifts, 40h/week, Mon-Sun, between 9 and 6
  • Discounts on sound products for You and Friends and Family!
  • A fun team and the ability to shape customer support for the future


@Home requirements: 

Office Equipment

Quiet and background noise-free environment



Please note the following conditions, including the technical requirements for working with us. This includes the computer, the Internet, the phone, the headset and the home office equipment.



We provide you with a computer, which is specially prepared for your work with SYKES@Home.
In addition you will need a monitor with a minimum resolution of 1280 x 1024 pixels and cable for VGA, HP Displayport or HDMI as well as a headset (earphone with microphone) with two 3,5mm phone jacks.



In order to connect your computer, we provide the necessary systems, you need an Internet connection with the following:

  • Broadband connection (DSL, VDSL or cable connection, no Internet radio or satellite)
  • Downstream at least 16 Mbit / s
  • Upstream at least 1 Mbit / s
  • Internet router with a free network connection for our computer


Telephone Connection

Working at SYKES@Home, you will get an analog telephone with headset. You will need:

  • Landline with a free line / number for the job at SYKES@Home
  • A free port (F-connector or RJ11) for our phone
  • Note that you cannot make private phone calls on this line / call while working for SYKES@Home