SYKES

  • DUTCH speaking Customer Support Representative

    Job ID
    2018-64022
    City
    Budapest
    Country
    Hungary
    Type
    Permanent Full-Time
  • Overview

    Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

     

    To learn more, visit us at www.sykes.com

     

    We are looking for the following professional
    to join our Budapest Call Center:

     

    DUTCH SPEAKING CUSTOMER SUPPORT REPRESENTATIVE

     

     

    Customer Service Representatives provide a professional back and front office service function for our major client’s –PANASONIC’s - project in line with the contractual agreements.

     

    Tasks:

    • Providing professional customer support for Panasonic’s premium products
    • Answering incoming phone calls and e-mails
    • Providing technical support
    • Giving guidance and solving problems
    • Communicate effectively with the customers
    • Preparing reports and being responsible for administrative tasks

     

    Requirements:

    • Fluent in DUTCH
    • Conversational English language knowledge
    • Advanced level knowledge of MS Office applications
    • Good communication skills
    • Excellent problem solving skills
    • Good organizational skills

    We offer you:

    • Competitive salary and cafeteria benefit system
    • Home office opportunity – work from home
    • Friendly, multicultural work environment
    • Help to arrange work related documents
    • Paid training
    • Extensive training and research area equipped with technical devices
    • Production bonus based on your productivity
    • Career development opportunities
    • In-House doctor
    • Casual dress code

     

    FRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY!

     

    If you want to join a team of committed professionals please send your CV to karrier@sykes.com or apply on this site.

     

    Check out our facebook page SYKES Hungary 

     

    Watch our video: SYKES- Who we are 

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